Ssocial media - Essay Example Social media refers to any of the many online tools that allow people to share information and learn from others through a communication network in an open process. Social media thus refers to online contents that are created and consumed by regular people for communication. As Singh and Diamond (10) noted, it may be comments a person adds at the end of a website- article or family photograph he uploaded to a photos-sharing site or a video he uploaded to a video-sharing site. From some years ago to now, business communication for most of the business had a huge impact, because social media brought tremendous changes in business and marketing communication. It has not only brought greater opportunities for many businesses, but also posed bigger challenges for many to survive in competing with others. It thus becomes very important for a small startup firm to also realize that it needs to utilize the power of the social media well in order to prosper against the big companies that are already established.
